🏠
FME Concierge
● Online now
👋 Hi there! I'm your FME guide. What brings you here today?
Available 24/7 — Vancouver & Surrey

Your Home's
HVAC Experts
On Demand

Emergency repairs to full installs — licensed technicians who show up, explain everything, and get it right the first time.

Get Free Quote
4.9★
Rating
1,200+
Homes Served
15 yrs
Experience
2hr
Avg Response
🚨
Emergency Dispatch
Technician en route · 45 min
📸
Snap It. Forget It.
Photo received · Diagnosing now
📅
Maintenance Booked
Wed Jul 16 · 9:00 – 11:00 AM
💬
Quote Ready
AC replacement · $3,200 est.
Welcome. How can we help you today?
🚨
I Have an Emergency
System down right now? We dispatch 24/7. Furnace, AC, heat pump — we answer the phone day and night.
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🔧
I Have a Problem
Something isn't right but it's not an emergency. Strange noise, uneven heat, high bill — let's figure it out.
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📚
I Want to Learn
Not sure what you need? Our Consumer Learning Library explains everything in plain language — before you decide.
→
💰
I Want a Quote
Transparent, no-pressure pricing for any job. Know your cost upfront before we touch anything.
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💬
I Want to Speak With Someone
Prefer a real conversation? Call us directly or let our Concierge connect you with the right person.
→
📅
I Want to Book a Service
Seasonal maintenance, inspection, or a planned repair — pick your date and time right now.
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Customer Rating
0
Homes Served
0
Experience
0
First-Visit Fix Rate
0
Avg Emergency Response
Service Journeys

Know exactly what happens next

1
You call or click Emergency
Day or night, our dispatch team picks up within 2 rings. You describe the problem — we listen.
2
Technician dispatched immediately
We route the nearest available tech. You get a name, photo, and ETA by text before they leave.
3
Diagnosis & transparent quote on-site
We diagnose in person, explain the issue in plain English, and give you a firm price before touching anything.
4
Repair completed — guaranteed
Most repairs finish same visit. All work is backed by our 12-month parts & labour guarantee.
📞 Call (604) 555-1234
1
Free in-home assessment
A certified tech visits, measures your space, checks existing infrastructure, and discusses your comfort goals.
2
Written quote with 3 system options
Good / Better / Best — all with energy efficiency ratings, warranties, and 10-year cost projections.
3
Installation day — minimum disruption
Our crew arrives on time, protects your floors, and completes most installs in a single day.
4
Walk-through and rebate filing
We show you how to operate your new system and file any BC Hydro / FortisBC rebates on your behalf.
Get Installation Quote
1
Choose your plan — Essentials or Priority
Essentials: 2 tune-ups/year. Priority: 2 tune-ups + priority emergency dispatch + 15% parts discount.
2
We auto-schedule your visits
Spring and fall — we contact you to book. No calendar reminders required on your end.
3
Comprehensive 22-point inspection
We clean, test, measure, and document. You get a written health report for your records.
Book Maintenance Plan
Consumer Learning Library

Learn before you decide

View All Guides →
🌡️
Homeowner Guide
When to Repair vs. Replace Your Furnace
The $5,000 rule, age thresholds, and the 5 signs that mean replace — not repair.
Read Guide →
❄️
Seasonal Guide
Summer AC Prep: 7 Things to Do in May
Get your cooling system ready before the first heat wave hits — and avoid a long wait list.
Read Guide →
💡
Energy Savings
BC Hydro Rebates 2024: What You Qualify For
Heat pumps, smart thermostats, and insulation — a plain-English rebate calculator guide.
Read Guide →
🔧
DIY vs. Pro
5 HVAC Tasks You Can Do Yourself (and 5 You Shouldn't)
Filter changes: yes. Refrigerant recharge: absolutely not. Know the line before it costs you.
Read Guide →
🏠
Buyer's Guide
Heat Pump vs. Furnace: Which Is Right for Your Home?
Cost, climate, home size, and natural gas access — the 4 factors that decide the right system.
Read Guide →
📋
Maintenance
The Annual HVAC Maintenance Checklist Every Homeowner Needs
Month-by-month tasks — what to do yourself, what to delegate, and what to never skip.
Read Guide →
📸 New Feature

Snap It.
Forget It.

No phone calls. No forms. Just take a photo of whatever's wrong — your unit, the error code, the leak — and we'll send back a diagnosis and fix plan within the hour.

1
Take a photo of your HVAC issue — unit, display, pipe, anything suspicious
2
Upload it using the tool on this page
3
Our team sends back a diagnosis + estimated cost within 60 minutes
📷
Drop your photo here
or tap to browse your camera roll
JPG, PNG, HEIC · max 20 MB
Preview

Free Quote

Get your price in 2 minutes

1
Service
2
Details
3
Contact

What service do you need?

🔥
Furnace Repair
❄️
AC Repair
♻️
Heat Pump
🏗️
New Install
🔧
Maintenance
💬
Other
✅
Quote request received!
We'll call you back within 2 hours with your transparent estimate.
No pressure, no surprises.
📞 Call us now instead
Book a Visit

Pick your date & time

Choose a date

Choose a time

8:00 AM
9:00 AM
10:00 AM
11:00 AM
1:00 PM
2:00 PM
3:00 PM
4:00 PM
5:00 PM
📅
Booking Confirmed!
You'll get a confirmation text and a reminder 24 hours before your visit.
Call to change time
Trust Layer

Why 1,200+ homeowners choose FME

🏆
Licensed & Insured
⭐
4.9/5 Google Rating
🛡️
12-Month Guarantee
🏅
BC Trade Certified
♻️
Energy Star Partner
MC
Max Cole
Homeowner, Vancouver
★★★★★
"Furnace died mid-winter. FME had a tech at our door in under two hours. Professional, fast, and fairly priced. Already recommended them to three neighbours."
SL
Sam Lee
Homeowner, Burnaby
★★★★★
"Called FME for a second opinion after another company quoted us thousands for a full replacement. FME fixed the actual issue for a fraction of the cost. Honest every time."
JK
Jay Kim
First-Time Homeowner
★★★★★
"FME made the HVAC inspection and upgrade process simple and stress-free. They walked me through every option without any pressure. Exactly what a first-time buyer needs."
TF
Tom Fox
Homeowner, Surrey
★★★★★
"I've used a lot of contractors over the years but none have matched the communication FME delivers. They explained every step and left the site cleaner than they found it."
LP
Leo Park
Property Manager
★★★★★
"Managing twelve buildings means I need contractors who show up on time and get it right the first time. FME has handled every service call flawlessly for two years."
RC
Ray Cho
Architect, Vancouver
★★★★★
"As an architect I'm picky about who works on my projects. FME's attention to detail is exceptional. They've become my go-to for every residential build I design."
Our Story

Built on trust, grown through referrals

FME Services started as a one-van operation in Surrey. Today our team of 14 licensed technicians serves Greater Vancouver with the same principle: show up, explain everything, fix it right.

✓
Licensed & BC Trade Certified
✓
Fully insured — $5M liability
✓
Transparent, no-surprise pricing
✓
12-month parts & labour guarantee
✓
24/7 emergency dispatch
Pure Integrity
We do the right thing when no one's watching. Honest estimates, transparent communication, no upsells you don't need.
True Quality
We don't rush jobs or cut corners. Every call is completed with the right tools and the highest standard of care.
Client First
We show up on time, listen to your needs, and deliver service that genuinely puts your comfort above everything else.

Ready to get it sorted?

Emergency or planned — we're available right now. Call, chat, or upload a photo and let us do the rest.

📞 (604) 555-1234 Get Free Quote →
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FME Services — HVAC ❄️
Vancouver & Surrey, BC · (604) 555-1234